Welcome to Cutline – Where Style Meets Comfort

These Terms & Conditions govern your use of our website, services, and purchase of products. By accessing our platform or placing an order, you agree to comply with these terms. Please read them carefully.

1. General Information

  • Cutline is a fashion and lifestyle brand operating locally and internationally.

  • The terms “we,” “us,” or “our” refer to Cutline; “you” refers to the customer or platform user.

2. Orders & Product Availability

  • All orders are subject to acceptance and stock availability.

  • We reserve the right to refuse or cancel any order at our discretion.

  • If an item is unavailable, we will inform you promptly and offer a replacement or refund.

3. Pricing & Payments

  • Prices are listed in PKR (or applicable currency for international orders) and may change without notice.

  • Payments are processed via secure gateways; your payment information is never stored or shared with third parties.

4. Shipping & Delivery

  • Delivery timelines may vary based on location and order volume.

  • Cutline is not responsible for delays caused by third-party couriers, customs, or unforeseen circumstances.

  • International customers are responsible for customs duties or import taxes.

5. Return & Exchange Policy

  • Returns are only accepted for defective or incorrect items.

  • Exchanges are allowed within 5 days if items meet our exchange criteria.

  • For full details, see our Return & Exchange Policy.

6. Intellectual Property

  • All content—logos, designs, text, images—belongs to Cutline and is protected by copyright and intellectual property laws.

  • Unauthorized use or reproduction is prohibited.

7. User Conduct

You agree to:

  • Use the website lawfully and not for fraudulent purposes.

  • Avoid unauthorized access or interference with our platform.

  • Provide accurate and complete information when placing orders.

8. Limitation of Liability

  • Cutline is not liable for indirect, incidental, or consequential damages resulting from the use or inability to use our services or products.

9. Modifications to Terms

  • Cutline may update or modify these terms at any time without prior notice.

  • Continued use of the site implies acceptance of the revised terms.

10. Governing Law

  • These terms are governed by the laws of Pakistan.

  • Any disputes will be handled by the courts of competent jurisdiction in Pakistan.